Managed Services

THInc. Ops™

Co-Managed IT Service, purpose-built to meet industry-standard cybersecurity controls.

11of 18 CIS Controls Covered

More than just a feature, security is at the foundation of our Managed Services offer. Can your MSP say the same?

THInc. Ops™ begins with a conversation about the specific needs of your IT Team. We conduct an Infrastructure Assessment, then implement monitoring, alerting, patching, systems maintenance, and password management – all components of the CIS 18 framework. But we do not stop there. THInc. Ops™ also provides end user support, incident support, and endpoint protection so your systems remain maximally functional. Every aspect is tailored to create a collaborative solution. Finally, our team meets with you on a quarterly basis to compare your operations against any changing standards or threats. It is a complete solution for IT operations focused on building a foundation for mature cybersecurity.

THInc. Ops™ services are designed to make you brilliant at the basics.

Infrastructure Assessment
We start by gathering details about your system to provide an accurate quote now, and benchmark over time.
Monitoring
Systems are in a constant state of change. It is important to keep an eye on updates, alerts, and anomalies.
Alerting
We review alerts of important actions or suspicious activity and block actions prohibited by security policy.
Patching
When a security flaw is uncovered our tools quickly fix bugs and create a safe computer environment.
Maintenance
We implement regular or routine maintenance of equipment, which includes patch management and necessary security updates in the system.
Password Management
Our tools and systems help your team follow best practices for storing and managing passwords to prevent unauthorized access.
End User Support
Built to provide support to end-users, allowing you to focus on your business while we focus on your team's IT needs.
Incident Support
We provide and maintain the tools, processes, skills, and rules for an effective and efficient handling of IT incidents.
Endpoint Protection
We deliver antivirus, anti-spyware, personal firewall, application control and other styles of host intrusion prevention capabilities across your devices.
Our Co-Managed Model
Our Managed Services are designed to seamlessly integrate with your internal team. From the beginning we help assess internal capabilities gaps or bandwidth constraints that may be holding you back from accomplishing your most important goals. We bring in the people, power, and resources your in-house team needs and work collaboratively with them to help boost IT performance and job satisfaction.
EXPERIENCE THE BENEFITS

Increased Security

Your hardware and software will be kept in alignment with cybersecurity best practices.

Peace of Mind

You can rest easy knowing our team of experts has your systems covered and up to date.

Increased Capacity

Gain the time and resources you need to focus on strategic business transformation.

Get the THInc. Ops™ Info Sheet

Download and share our 2-page PDF overview of THInc. Ops™ with your team.

Download the Info Sheet
THIncOps-2pager

Let us help transform IT into your biggest competitive advantage.

We’re standing by ready to put our track record and expertise to work for you.